Questions, answered.

Yes. Scanning and preview are completely free and unlimited — you see exactly what's recoverable, with confidence scores, before paying anything and without an account. You only pay when you're ready to recover or repair your files.

Deleted and lost files from internal and external Mac drives, SD cards, and USB media — across APFS, HFS+, NTFS, exFAT, and FAT32. It recovers photos (including RAW formats), videos, documents, archives, audio, and more, including from reformatted or corrupted volumes.

Most tools find files but hand them back corrupted. DataRecover Pro adds a repair engine that rebuilds damaged photos, videos, and documents so they actually open — plus APFS checkpoint recovery and per-file confidence scoring. See the full comparison.

No. Scanning opens your source drive read-only — it physically cannot write to or overwrite the data you're recovering. Recovered files are saved to a separate location you choose. For a failing drive, recover to a different disk.

Never. All scanning, recovery, and repair happen locally on your Mac. The contents and names of your files are never uploaded, logged, or seen by us or anyone else.

macOS 12 (Monterey) and later, on both Apple Silicon and Intel. The app is signed and notarized by Apple.

Every plan covers 3 devices. You can manage and deactivate devices anytime from your account.

Yes. If DataRecover Pro can't recover your files, email support within 30 days of purchase for a full refund. Because scanning and preview are free, you can confirm it works before you buy. See our Refund Policy.

Anytime, from your account's billing portal. Your annual plan keeps working until the end of the period you've paid for. Prefer to pay once and never renew? Choose the Lifetime plan.